CMS patient survey score 5.0/5 · 52 CMS patient surveys

Personal Touch Home Health Services offers home health nursing in Martinsburg, WV. They send registered nurses to give medicine and wound checks. A home health aide helps with bathing, dressing, and meals. Physical therapy visits improve strength and balance after illness. Speech pathology works on swallowing and clear communication skills. Medical social services connect families to local support groups. They accept Medicare for patients who meet eligibility rules. The agency operates as a for‑profit business in the local area. Families in Martinsburg and nearby towns often choose them. Home health nursing helps seniors stay safe at home. The team works with doctors to follow each care plan. Visits are scheduled based on the patient’s daily needs. Clients can ask about service rates and payment options. The agency aims to keep loved ones comfortable and independent. They also provide occupational therapy to aid daily living tasks. Occupational therapy teaches ways to move safely around the house. The staff tracks progress and updates families each week. Emergency contact information is given to all patients at start. Clients can request extra visits if health changes quickly. The agency follows Medicare guidelines for billing and reporting.