CMS patient survey score 2.0/5 · 3342 CMS patient surveys
Rochester General Hospital in Rochester General, NY, is a hospital that provides medical care and includes an emergency department for urgent health needs. The facility offers services in both English and Spanish, accommodating patients who speak either language. According to family ratings, the hospital has a score of 2.0 out of 5 based on 3,342 reviews. Families interested in this hospital can contact the facility directly for more information or to arrange a visit.
Contact details
- Address
- 1425 Portland Ave
Rochester General, NY 14621 - Phone
- (585) 922-4000Unverified — report an issue
- Visit website
- www.rochesterregional.org/✓ Verified 9/30/2026
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Questions to ask this provider
Use these questions to confirm services, availability, and costs directly with the provider.
- What does each visit or service cost, which payment options do you accept, and are there extra fees?
- Are you accepting new clients, and how soon could services begin?
- Which services are available for our needs, and what assessments or referrals are required?
- What happens if a visit is cancelled or rescheduled, and who can we contact between appointments?
Cost of senior care in Rochester General, NY
Assisted living in Rochester General, NY has a median cost of $7,110 per month. Source: CareScout 2025. Non-medical in-home care runs about $35 per hour (New York median, CareScout 2025), or roughly $5,600 per month for full-time help.
| Care type | Typical cost | Notes |
|---|---|---|
| Non-medical in-home care | $35/hour | ~$5,600/mo full-time |
| Assisted living | $7,110/month | private one-bedroom |
| Nursing home | $16,729/month | ~$200,750/yr, private room |
Source: CareScout Cost of Care Survey (2025).
Frequently Asked Questions
Does Rochester General Hospital accept Medicaid?
Rochester General Hospital has not confirmed Medicaid acceptance on this listing. Contact the provider directly to confirm current coverage and eligibility.
Does Rochester General Hospital accept Medicare?
Yes, Rochester General Hospital accepts Medicare. Contact the provider to confirm which services are covered.
Where is Rochester General Hospital located?
Rochester General Hospital is located at 1425 Portland Ave, Rochester General, NY 14621.
How do I contact Rochester General Hospital?
You can reach Rochester General Hospital by phone at (585) 922-4000.
Have you used Rochester General Hospital?
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How we research and verify this information
Our team compiles this listing from public records and provider data, and reviews it against authoritative sources. Read our editorial standards and research methodology.
Editorial review by John Richie, Senior Care Research Editor.
- Cost of Care Survey (2025)Publisher: CareScout. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Skilled nursing facility coveragePublisher: Medicare.gov. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Medicaid coverage and eligibilityPublisher: Medicaid.gov. Supports: General senior-care planning information. Last checked: 2026-07-10.
- Long-term-care guidance for familiesPublisher: National Institute on Aging. Supports: General senior-care planning information. Last checked: 2026-07-10.
- VA pension rates (Aid & Attendance)Publisher: U.S. Department of Veterans Affairs. Supports: General senior-care planning information. Last checked: 2026-08-15.