CMS patient survey score 3.0/5 · 354 CMS patient surveys

The agency sends Skilled Nursing staff to help patients at home. Families can also request a home health aide for daily tasks. Physical therapy visits focus on strength and mobility improvement. Occupational therapy helps clients perform everyday activities safely. Speech therapy works on communication and swallowing skills. Medical Social Work staff connect families to local resources and support. The team also offers hospice and bereavement counseling when needed. Chaplains are available for spiritual care in English or Spanish. Certified nursing assistants assist with bathing, dressing, and medication reminders. Private duty care gives one‑to‑one support for complex needs. Meal preparation ensures clients receive balanced nutrition each day. The agency works with Medicare to cover eligible services. Both English and Spanish speakers can receive care in their language. Haven Home Health Care operates seven days a week for flexibility. Families contact the office to set up an initial visit.