Baystate Hospice, located in West Springfield, Massachusetts, provides hospice care services for patients and families facing serious or terminal illness. The organization participates in Medicare, which may help offset costs for eligible individuals seeking end-of-life care support. Hospice care through Baystate Hospice is designed to address the needs of patients during advanced stages of illness, focusing on comfort and support during this stage of life. Families exploring options for a loved one's care can reach out directly to Baystate Hospice to discuss available services, eligibility requirements, and how the program may fit their specific situation. For families considering hospice care in the West Springfield area, contacting Baystate Hospice directly is a practical first step. This allows for a discussion of individual patient needs and provides an opportunity to ask questions about the services offered before making care decisions.
Contact details
- Address
- 30 Capital Drive, Suite A, West Springfield, MA 01089
West Springfield, MA 01089Approximate location — contact the provider to confirm.
- Phone
- (413) 798-6411Unverified — report an issue
- Visit website
- www.baystatehealth.org/medical-services/get-care/home-health-hospice-services✓ Verified 4/5/2026
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Questions to ask this provider
Use these questions to confirm services, availability, and costs directly with the provider.
- What does each visit or service cost, which payment options do you accept, and are there extra fees?
- Are you accepting new clients, and how soon could services begin?
- Which services are available for our needs, and what assessments or referrals are required?
- What happens if a visit is cancelled or rescheduled, and who can we contact between appointments?
Cost of senior care in West Springfield, MA
Assisted living in West Springfield, MA has a median cost of $9,600 per month. Source: CareScout 2025. Non-medical in-home care runs about $40 per hour (Massachusetts median, CareScout 2025), or roughly $6,400 per month for full-time help.
| Care type | Typical cost | Notes |
|---|---|---|
| Non-medical in-home care | $40/hour | ~$6,400/mo full-time |
| Assisted living | $9,600/month | private one-bedroom |
| Nursing home | $15,817/month | ~$189,804/yr, private room |
Source: CareScout Cost of Care Survey (2025).
Frequently Asked Questions
Does Baystate Hospice accept Medicaid?
Baystate Hospice has not confirmed Medicaid acceptance on this listing. Contact the provider directly to confirm current coverage and eligibility.
Does Baystate Hospice accept Medicare?
Yes, Baystate Hospice accepts Medicare. The Medicare Hospice Benefit covers comprehensive palliative comfort care, nursing, medical equipment, and symptom management for terminal illness with little to no out-of-pocket cost. Contact Baystate Hospice directly for intake and eligibility consultation.
Where is Baystate Hospice located?
Baystate Hospice is located at 30 Capital Drive, Suite A, West Springfield, MA 01089, West Springfield, MA 01089.
How do I contact Baystate Hospice?
You can reach Baystate Hospice by phone at (413) 798-6411.
Have you used Baystate Hospice?
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How we research and verify this information
Our team compiles this listing from public records and provider data, and reviews it against authoritative sources. Read our editorial standards and research methodology.
Editorial review by John Richie, Senior Care Research Editor.
- Cost of Care Survey (2025)Publisher: CareScout. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Skilled nursing facility coveragePublisher: Medicare.gov. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Medicaid coverage and eligibilityPublisher: Medicaid.gov. Supports: General senior-care planning information. Last checked: 2026-07-10.
- Long-term-care guidance for familiesPublisher: National Institute on Aging. Supports: General senior-care planning information. Last checked: 2026-07-10.
- VA pension rates (Aid & Attendance)Publisher: U.S. Department of Veterans Affairs. Supports: General senior-care planning information. Last checked: 2026-08-15.