Our offices are open and we are ready to assist you either in person or remotely. HELPLINE 1-800-262-2243 EMAIL options@agingresources.org Search HOME ABOUT US SERVICES RESOURCES CLASSES & EVENTS VOLUNTEERS CONTACT & REFERRALS DONATE TODAY! Elder Options Elder Options’ mission is to ensure that communities have a trusted and unbiased place to turn for information, resources and assistance. HELPLINE 1-800-262-2243 ABOUT ELDER OPTIONS The Mid-Florida Area Agency on Aging, Inc. (d/b/a Elder Options) was established in 1977 as a private, not-for-profit 501(c)(3) corporation. Elder Options is the state-designated area agency on aging (AAA), Aging & Disability Resource Center (ADRC), and Helpline (1-800-262-2243). The agency is charged with administering state and federal grant-funded programs and providing direct services to benefit elders, people with disabilities, and their informal caregivers in a 16-county Planning and Service Area (PSA) in North Central Florida, which includes: Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union counties. SIGN UP FOR OUR NEWSLETTER OUR SERVICES Elder Options’ mission is to ensure that communities have a trusted and unbiased place to turn for information, resources, and assistance. We are committed to connecting older adults, adults with disabilities, and caregivers, to resources and assistance for living with independence. Elder Helpline The Elder Helpline (1-800-262-2243) is a toll-free service that connects older adults, adults with disabilities, their caregivers and family members to support in our community. Our staff is equipped to connect you to sources of information, referrals, choices and assistance in accessing services. READ MORE Home & Community Based Care Trained Elder Options staff provide counseling and screenings for a variety of in-home assistance/support or community programs, like assisted living
Contact details
- Address
- 163 Cabell Way
Charlotte, NC 28211 - Phone
- (800) 262-2243Unverified — report an issue
- Visit website
- agingresources.org/✓ Verified 10/2/2026
- Google Business Profile
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- YouTube
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Office hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Questions to ask this provider
Use these questions to confirm services, availability, and costs directly with the provider.
- What does each visit or service cost, which payment options do you accept, and are there extra fees?
- Are you accepting new clients, and how soon could services begin?
- What is the active state license or registration number, and where can families review the most recent state inspection report?
- Which services are available for our needs, and what assessments or referrals are required?
- What happens if a visit is cancelled or rescheduled, and who can we contact between appointments?
Cost of senior care in Charlotte, NC
Assisted living in Charlotte, NC has a median cost of $6,496 per month. Source: CareScout 2025. Non-medical in-home care runs about $30 per hour (North Carolina median, CareScout 2025), or roughly $4,800 per month for full-time help.
| Care type | Typical cost | Notes |
|---|---|---|
| Non-medical in-home care | $30/hour | ~$4,800/mo full-time |
| Assisted living | $6,496/month | private one-bedroom |
| Nursing home | $10,798/month | ~$129,576/yr, private room |
Source: CareScout Cost of Care Survey (2025).
Frequently Asked Questions
Does Elder Options accept Medicaid?
Elder Options has not confirmed Medicaid acceptance on this listing. Contact the provider directly to confirm current coverage and eligibility.
Does Elder Options accept Medicare?
Medicare generally does not cover non-medical in-home care or adult day services when skilled care is not required. Contact Elder Options directly to confirm accepted payment options.
Where is Elder Options located?
Elder Options is located at 163 Cabell Way, Charlotte, NC 28211.
How do I contact Elder Options?
You can reach Elder Options by phone at (800) 262-2243.
Have you used Elder Options?
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How we research and verify this information
Our team compiles this listing from public records and provider data, and reviews it against authoritative sources. Read our editorial standards and research methodology.
Editorial review by John Richie, Senior Care Research Editor.
- Cost of Care Survey (2025)Publisher: CareScout. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Skilled nursing facility coveragePublisher: Medicare.gov. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Medicaid coverage and eligibilityPublisher: Medicaid.gov. Supports: General senior-care planning information. Last checked: 2026-07-10.
- Long-term-care guidance for familiesPublisher: National Institute on Aging. Supports: General senior-care planning information. Last checked: 2026-07-10.
- VA pension rates (Aid & Attendance)Publisher: U.S. Department of Veterans Affairs. Supports: General senior-care planning information. Last checked: 2026-08-15.