CMS patient survey score 1.0/5
The nursing home in Charles Town, WV offers skilled nursing care. It has 78 beds and stays open seven days a week. The facility belongs to the Genesis Healthcare network and operates as for‑profit. Families can use Medicare or Medicaid to cover many services. Skilled nursing staff manage daily health needs and medicine schedules. Short‑term rehabilitation helps residents regain strength after hospital stays. Long‑term care supports seniors who need ongoing assistance day to day. The home also offers dementia care for memory‑related conditions. Physical therapy and occupational therapy improve movement and daily living skills. Respite care gives families short breaks while staff watch loved ones. Palliative and hospice care provide comfort for those with serious illness. Coordinated transportation helps residents attend appointments and outings safely. Local families find the Charles Town location easy to visit and trust. Contact the nursing home to learn about admission steps and availability. The staff works with doctors to coordinate care plans. The home offers coordinated transportation for doctor visits and community trips.
Contact details
- Address
- 50 Mulberry Tree Street
Charles Town, WV 25414 - Phone
- (304) 724-1101Unverified — report an issue
- Visit website
- www.genesishcc.com/shenandoah/✓ Verified 7/15/2026
- View on Facebook
Photos






- Health inspection: 2 out of 5
- Staffing: 2 out of 5
- Quality measures: 2 out of 5
Source: Medicare Care Compare (CMS)
Tour / office hours
- Mon-Sun: 00:00 - 24:00
Questions to ask this provider
Use these questions to confirm services, availability, and costs directly with the provider.
- What is the starting rate for the room and level of care we need, and which services cost extra?
- Are there current openings for this level of care, or a waitlist?
- How many caregivers are available during the day and overnight, and how do you respond when care needs change?
- What notice is required for a rate change or move-out, and which deposits are refundable?
Cost of Nursing Home in Charles Town, WV
Nursing Home costs in Charles Town, WVNursing Home in Charles Town, WV averages $13,262/mo. Source: CareScout 2025. Browse providers below to compare care types, pricing, and ratings.
Nursing Home in Charles Town, WV has a median cost of $13,262 per month. Source: CareScout 2025.
$13,262/monthFrequently Asked Questions
Does Shenandoah Center accept Medicaid?
Yes, Shenandoah Center accepts Medicaid. Contact the provider to confirm current coverage and eligibility before arranging care.
Does Shenandoah Center accept Medicare?
Yes, Shenandoah Center accepts Medicare. Medicare Part A covers short-term skilled nursing care and rehabilitation therapy following a qualifying hospital stay (up to 100 days per benefit period). Medicare does not cover long-term custodial room and board. Contact Shenandoah Center directly to confirm bed availability and coverage.
Where is Shenandoah Center located?
Shenandoah Center is located at 50 Mulberry Tree Street, Charles Town, WV 25414.
How do I contact Shenandoah Center?
You can reach Shenandoah Center by phone at (304) 724-1101.
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How we research and verify this information
Our team compiles this listing from public records and provider data, and reviews it against authoritative sources. Read our editorial standards and research methodology.
Editorial review by John Richie, Senior Care Research Editor.
- Cost of Care Survey (2025)Publisher: CareScout. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Skilled nursing facility coveragePublisher: Medicare.gov. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Medicaid coverage and eligibilityPublisher: Medicaid.gov. Supports: General senior-care planning information. Last checked: 2026-07-10.
- Long-term-care guidance for familiesPublisher: National Institute on Aging. Supports: General senior-care planning information. Last checked: 2026-07-10.
- VA pension rates (Aid & Attendance)Publisher: U.S. Department of Veterans Affairs. Supports: General senior-care planning information. Last checked: 2026-08-15.