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CMS patient survey score 5.0/5 · 64 CMS patient surveys
Unbrokered public listing: call directly or send a private inquiry (logged and held by the families.care team until Citizens Care Center verifies their listing — never sold to lead brokers).
Citizens Care Center is a nursing home in Havre De Grace, Maryland. The home’s identifier is 2412003 in state records. The home has 184 beds for older adults who need daily care. It is run as a non‑profit and accepts Medicare and Medicaid. Families rate the center five stars out of five from sixty‑four reviews. The home stays open seven days a week for resident needs. It serves families who want safe, round‑the‑clock help for loved ones. Staff watch over residents and help with daily tasks and medicine. The center works with doctors to follow each resident’s care plan. People can call the Havre De Grace location to learn more.
Contact details
- Address
- 415 South Market Street
Havre De Grace, MD 21078Approximate location — contact the provider to confirm.
- Phone
- (410) 939-5500Unverified — report an issue
- Visit website
- www.citizenscarecenter.com/✓ Verified 10/2/2026
- Google Business Profile
- View on Google
Photos

- Health inspection: 4 out of 5
- Staffing: 5 out of 5
- Quality measures: 2 out of 5
Source: Medicare Care Compare (CMS)
Office hours
- Monday: 9:00 AM – 8:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 8:00 PM
- Saturday: 9:00 AM – 8:00 PM
- Sunday: 9:00 AM – 8:00 PM
Questions to ask this provider
Use these questions to confirm services, availability, and costs directly with the provider.
- What does each visit or service cost, which payment options do you accept, and are there extra fees?
- Are you accepting new clients, and how soon could services begin?
- Which services are available for our needs, and what assessments or referrals are required?
- What happens if a visit is cancelled or rescheduled, and who can we contact between appointments?
Frequently Asked Questions
Does Citizens Care Center accept Medicaid?
Yes, Citizens Care Center accepts Medicaid. Contact the provider to confirm current coverage and eligibility before arranging care.
Does Citizens Care Center accept Medicare?
Yes, Citizens Care Center accepts Medicare. Medicare Part A covers short-term skilled nursing care and rehabilitation therapy following a qualifying hospital stay (up to 100 days per benefit period). Medicare does not cover long-term custodial room and board. Contact Citizens Care Center directly to confirm bed availability and coverage.
Where is Citizens Care Center located?
Citizens Care Center is located at 415 South Market Street, Havre De Grace, MD 21078.
How do I contact Citizens Care Center?
You can reach Citizens Care Center by phone at (410) 939-5500.
Have you used Citizens Care Center?
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How we research and verify this information
Our team compiles this listing from public records and provider data, and reviews it against authoritative sources. Read our editorial standards and research methodology.
Editorial review by John Richie, Senior Care Research Editor.
- Cost of Care Survey (2025)Publisher: CareScout. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Skilled nursing facility coveragePublisher: Medicare.gov. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Medicaid coverage and eligibilityPublisher: Medicaid.gov. Supports: General senior-care planning information. Last checked: 2026-07-10.
- Long-term-care guidance for familiesPublisher: National Institute on Aging. Supports: General senior-care planning information. Last checked: 2026-07-10.
- VA Aid and Attendance eligibilityPublisher: U.S. Department of Veterans Affairs. Supports: General senior-care planning information. Last checked: 2026-08-15.