CMS patient survey score 3.0/5 · 360 CMS patient surveys
Unbrokered public listing: call directly or send a private inquiry (logged and held by the families.care team until Novant Health Matthews Medical Center verifies their listing — never sold to lead brokers).
Novant Health Matthews Medical Center is a hospital located in Matthews, NC. It includes an emergency department to provide urgent care services. Families considering this hospital for care can contact the center directly to inquire about specific services, schedules, and patient protocols.
Contact details
- Address
- 1500 Matthews Township Pkwy
Matthews, NC 28106Approximate location — contact the provider to confirm.
- Phone
- (704) 384-6500Unverified — report an issue
- Visit website
- www.novanthealth.org✓ Verified 5/11/2026
Questions to ask this provider
Use these questions to confirm services, availability, and costs directly with the provider.
- What does each visit or service cost, which payment options do you accept, and are there extra fees?
- Are you accepting new clients, and how soon could services begin?
- Which services are available for our needs, and what assessments or referrals are required?
- What happens if a visit is cancelled or rescheduled, and who can we contact between appointments?
Cost of senior care in Matthews, NC
Assisted living in North Carolina has a statewide median cost of $6,496 per month. Source: CareScout 2025. Non-medical in-home care runs about $30 per hour (North Carolina median, CareScout 2025), or roughly $4,800 per month for full-time help.
| Care type | Typical cost | Notes |
|---|---|---|
| Non-medical in-home care | $30/hour | ~$4,800/mo full-time |
| Assisted living | $6,496/month | North Carolina statewide median, private one-bedroom |
| Nursing home | $10,798/month | ~$129,576/yr, private room |
Source: CareScout Cost of Care Survey (2025).
Frequently Asked Questions
Does Novant Health Matthews Medical Center accept Medicaid?
Novant Health Matthews Medical Center has not confirmed Medicaid acceptance on this listing. Contact the provider directly to confirm current coverage and eligibility.
Does Novant Health Matthews Medical Center accept Medicare?
Yes, Novant Health Matthews Medical Center accepts Medicare. Contact the provider to confirm which services are covered.
Where is Novant Health Matthews Medical Center located?
Novant Health Matthews Medical Center is located at 1500 Matthews Township Pkwy, Matthews, NC 28106.
How do I contact Novant Health Matthews Medical Center?
You can reach Novant Health Matthews Medical Center by phone at (704) 384-6500.
Have you used Novant Health Matthews Medical Center?
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How we research and verify this information
Our team compiles this listing from public records and provider data, and reviews it against authoritative sources. Read our editorial standards and research methodology.
Editorial review by John Richie, Senior Care Research Editor.
- Cost of Care Survey (2025)Publisher: CareScout. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Skilled nursing facility coveragePublisher: Medicare.gov. Supports: General senior-care planning information. Last checked: 2026-08-15.
- Medicaid coverage and eligibilityPublisher: Medicaid.gov. Supports: General senior-care planning information. Last checked: 2026-07-10.
- Long-term-care guidance for familiesPublisher: National Institute on Aging. Supports: General senior-care planning information. Last checked: 2026-07-10.
- VA Aid and Attendance eligibilityPublisher: U.S. Department of Veterans Affairs. Supports: General senior-care planning information. Last checked: 2026-08-15.